Last Updated: [Insert Date]
At MySecretes, we strive to deliver your orders quickly and efficiently. Please read our shipping and delivery policy for important details about processing times, shipping options, and tracking.
1. Processing Time
- Orders are typically processed within [Insert Number] business days (excluding weekends and holidays).
- During peak seasons or special promotions, processing times may be slightly longer.
2. Shipping Methods & Delivery Time
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | [Insert Number] business days | [Insert Cost] |
| Express Shipping | [Insert Number] business days | [Insert Cost] |
| International Shipping | Varies by location | Calculated at checkout |
- Delivery times may vary based on your location and shipping carrier delays.
- Once your order is shipped, you will receive a tracking number via email.
3. Shipping Destinations
- We ship to [List of Countries/Regions].
- If your country is not listed, please contact us at [email protected] for assistance.
4. Order Tracking
Once your order has been shipped, you will receive an email with tracking information. You can track your order using the provided link.
5. Shipping Fees & Duties
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- For international orders, customs duties and taxes may apply. These fees are determined by your local customs office and are the customer’s responsibility.
6. Delayed or Lost Shipments
- If your order is delayed beyond the estimated delivery time, please check the tracking information first.
- If your package is lost or has not arrived within [Insert Number] business days, contact us at [email protected], and we will assist you in resolving the issue.
7. Address Changes & Incorrect Information
- Please ensure your shipping address is correct before completing your purchase.
- If you need to update your address after placing an order, contact us as soon as possible. We cannot guarantee changes once the order has been processed.
8. Contact Us
For any questions regarding shipping and delivery, please reach out to our customer support team:
📩 Email: [email protected]
📍 Website: www.mysecretes.com
Thank you for shopping with MySecretes!